Collection: Please Read First: Policy & Disclaimer
Thank you for choosing Creatively Crafted by Ty! We take pride in creating
unique, high-quality custom items just for you. To ensure a smooth experience,
please review our policies below:
-
Air Bubbles: Please be advised
that small air bubbles may appear within your cup due to the shipping process.
These bubbles are a natural result of handling during transit and are not
grounds for replacement. In fact, the presence of these bubbles helps cushion
your cup during shipping to prevent other types of damage. -
Damages and Replacements: Each
item is carefully inspected before shipping. However, if you receive a cup with
a genuine manufacturing defect (such as leaks, improper sealing, or decal
issues), we will gladly provide a replacement at no additional cost. Decals are
not sold separately. -
Shipping-Related Issues: Creatively
Crafted by Ty is not responsible for any damages that occur during shipping.
For any concerns related to shipping, such as lost or damaged packages, please
contact USPS directly to file a claim. -
All Sales Are Final: Due to the
custom-made nature of each item, all sales are final, and we are unable to
offer refunds. We hope you love your unique piece as much as we enjoyed
creating it!
Thank you for your understanding and support. Your satisfaction is very
important to us, and we’re always here to answer any questions!